Frequently Asked Questions

An average of about half glass of water, although it depends on the user.

Yes, SuperBidet is ideal for the whole family. For small kids, adult supervision is needed because it is important for them to learn how to regulate the intensity of water coming out from the nozzle.

If you are away for a long time, we advise you to shut off everything including water valve, gas, and electricity, as a general precaution, not just for SuperBidet.

You can clean SuperBidet with water or regular toilet cleaners, as you would normally do when you wash your toilet. Avoid applying bleach directly on SuperBidet. Pull down the nozzles manually and use a soft bristle brush to clean the small holes.

Yes, you can. Before removing it, you have to shut off the water supply, then take out the toilet seat, unscrew the adaptor, remove the bidet, put back the toilet seat and finally, connect the water valve back to the wall. SuperBidet can be easily installed on your new toilet. See owner’s manual or watch the video.

After toilet use, make sure to turn the knob to the OFF position where the blue line is.

SuperBidet is ultra-thin and can be installed in most standard TWO-PIECE toilets. A one-piece toilet has no separation between the bowl and the tank behind it, but a two-piece has.

If you see a gap between the seat and the bowl after installing SuperBidet, you can do the following:

Superbidet comes with three small bumpers with auto adhesive tapes, place them on the front, left and right of the seat as shown in the figure below:

    1. Superbidet comes with three small bumpers with auto adhesive tapes, place them on the front, left and right of the seat as shown in the figure below:

    2.  If the adhesive tape becomes loose, you can apply a potent glue like Krazy Glue to glue the bumpers.
    3.  Contact us for more information to our email: tusuperbidet@gmail.com. Please give us your name, telephone number and contact information with your comments and we will answer your questions without delay.